Managed office service agreement

Version 2026-10-05.v2 · Effective 5 October 2026

Tier 3 costs CAD $350 billed monthly or $3,360 billed annually, plus applicable tax. Annual billing saves 20% and is paid for the full year. Student pricing does not apply to Tier 3. Payment unlocks all prompts, collections, learning resources and integration recommendations immediately. Creating an account alone starts no billing.

Managed onboarding and support

archiPrompt will assess your office needs, propose a written scope, and provide the agreed setup and ongoing support while your subscription is active. Available areas include prompt security; agents and integrations; design and BIM; communications; project administration; and office and HR operations. Availability depends on the systems and permissions involved. The subscription provides access to scoping and agreed support; it does not promise unlimited implementation hours or every possible third-party integration.

Scope and milestones

One subscriber is the office administrator and authorizes access. Before implementation, both parties must agree the scope version, deliverables, responsible people, milestones, timing, acceptance checks and support arrangements. New or materially changed work requires an updated written scope. Implementation begins only after the office administrator accepts that scope.

Responsibilities and costs

archiPrompt performs the agreed configuration and documents handover. Your office supplies lawful system access, source materials, decisions, backups and qualified review of professional outputs. Hardware, standalone computers, software licences, hosting and AI usage or tokens are purchased and paid separately by your office. Spending limits, credential access, data handling and any token management must be agreed before access is granted. We cannot guarantee absolute privacy or security of third-party systems.

Cancellation and handover

You can cancel, downgrade or change billing frequency at the end of your current paid period: month for monthly billing, year for annual billing. Resource access and included support continue through that paid period. Before the end, we agree a handover for completed work and the status of remaining milestones. Cancellation ends future managed support and membership licences; it does not cancel your separately purchased services. No new work starts without an active qualifying membership and agreed scope.

Updates and communication

Your accepted agreement version and scope versions are recorded with your request. Material agreement changes will be provided before they apply to a future paid period; ongoing work remains governed by its agreed scope. Essential service messages concern your account and delivery. Mailing-list announcements are optional and can be unsubscribed separately.

Contact hello@archiprompt.ca for service questions. The site Terms and Privacy Policy also apply.